utilities Archives

Open Intelligence Strengthens its Continuous Update Strategy with Release 49 of Smartflex Version 8

Open Intelligence’s continuous update strategy offers its clients an estimated 75% savings in investment over 10 years compared to highly disruptive traditional technological upgrade processes. According to its CTO, Juan Corredor: “Release 49 of Smartflex V8 provides clients with capabilities to offer a more agile service to their users and make better decisions aimed at increasing the efficiency of their business processes.

Open Intelligence Expands into European Market with New Operations in Spain

Open Intelligence (Open), a leading software provider with over 35 years of experience, is proud to announce the launch of its new office in Spain. This expansion reflects Open’s commitment to the European market, supported by its success in competitive and highly regulated markets such as the United States, the Caribbean, Central, and South America.

Transforming the Utility Environment with AI

Utilities are exploring how AI can revolutionize various processes in their operations, from infrastructure inspection and customer engagement to regulatory compliance and operational efficiency. By embracing AI, utilities can enhance their service delivery, customer satisfaction, and competitiveness in an evolving landscape without compromising reliability.

Open Intelligence and its Utility Billing System receives reliability certification for its cloud services

True to its commitment to offering comprehensive, secure, and reliable utility billing solutions and services to the market, Open conducted the attestation process for the internal control processes involved in the provision of Smartflex service in SaaS mode, granted by KPMG Advisory, under the internationally recognized auditing standard: SSAE 18 – SOC 2.

Open Intelligence Ensures Continuous Updates with the Latest Release of their Utility Billing System

In today’s digital era, public service companies face the challenge of staying technologically current while maintaining service stability and quality. Implementing new technology can be complex, posing risks such as system crashes, data leaks, and poor data management, which can inconvenience customers.

Smartflex’s CIS + Mobile Workforce Management: A Game-Changer for Utilities

Smartflex’s MWM layer empowers utilities with a comprehensive toolkit, optimizing communication, operations, and customer service. Our tailored solution integrates intelligent features that enhances operational processes, giving service providers control over field operations for an elevated customer experience and improved efficiency on the field.

Serve your community better with cutting-edge technology

Public energy utilities have established vital objectives crucial for the well-being of the communities they serve. However, achieving these goals requires companies to depend on a system equipped with the essential capabilities to address every requirement. Let’s explore how Smartflex, with its innovative tools, can enable your business to accomplish these objectives.

Open Intelligence Discusses Cutting-Edge AI Solutions for Utilities at APPA’s Customer Connection Conference

Open Intelligence, a forefront software provider specializing in utility companies proudly participated in the American Public Power Association’s (APPA) Customer Connection Conference held on November 13th in San Antonio, Texas. The event brought together industry leaders and innovators to explore the latest advancements and strategies in the utility sector.

Open Intelligence addressed the transformation of customer experience at FMEA’s Energy Connections Conference

With the aim of highlighting advancements in the public utilities industry, where artificial intelligence (AI) has emerged as a crucial pillar in the pursuit of excellence, Open Intelligence led a presentation at the Florida Municipal Electric Association’s (FMEA) Energy Connections Conference held on November 8th in Orlando, Florida.

utilities

Open Intelligence Strengthens its Continuous Update Strategy with Release 49 of Smartflex Version 8

Open Intelligence Expands into European Market with New Operations in Spain

Transforming the Utility Environment with AI

Open Intelligence and its Utility Billing System receives reliability certification for its cloud services

Open Intelligence Ensures Continuous Updates with the Latest Release of their Utility Billing System

Smartflex’s CIS + Mobile Workforce Management: A Game-Changer for Utilities

Serve your community better with cutting-edge technology

Open Intelligence Discusses Cutting-Edge AI Solutions for Utilities at APPA’s Customer Connection Conference

Open Intelligence addressed the transformation of customer experience at FMEA’s Energy Connections Conference

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Smartflex's Continuous Updates Benefits

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