AI capabilities have become a gamechanger for utilities and can enhance CX strategies by creating delightful experiences, automating customer service processes, boosting overall efficiency, and reducing costs. These capabilities are commonly used through bot integrations.
Infographic – 5 disruptive forces that will change utilities
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NORTH AMERICA:
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Colombia: Carrera 103 No. 16-20
Cali, Valle 760031
Telephone: +57 602 331 9999
Spain: Paseo de Pereda, 16 Santander, Cantabria 39004
Telephone: +34 615 834 840
