Smartflex unifies all customer data in one centralized platform, utilities can unlock smarter strategies to boost collections and drive revenue growth.
today’s customers don’t just prefer digital, they demand it. Their expectations, shaped by leading consumer brands, set a high bar for utilities.
See how utilities can deliver AI wins now while modernizing CIS in parallel. Our Dual Innovation roadmap maps both paths low risk, faster value with Open Smartflex.
Smartflex’s MWM layer empowers utilities with a comprehensive toolkit, optimizing communication, operations, and customer service. Our tailored solution integrates intelligent features that enhances operational processes, giving service providers control over field operations for an elevated customer experience and improved efficiency on the field.
Public energy utilities have established vital objectives crucial for the well-being of the communities they serve. However, achieving these goals requires companies to depend on a system equipped with the essential capabilities to address every requirement. Let’s explore how Smartflex, with its innovative tools, can enable your business to accomplish these objectives.
Nowadays, utilities need to think of new and efficient ways to improve their customer satisfaction. One way to do so is by improving both customer and employee experience.; this blend is known as “Total Experience”. Smartflex, Open’s next-generation CIS solution, is loaded with game-changing innovations aimed at providing utilities with technological tools that enable them to embrace a Total Experience approach.
The utility industry is witnessing a transformative revolution as advanced technologies continue to reshape its landscape. One such groundbreaking integration is the fusion of utility software’s with Artificial Intelligence (AI). By harnessing the power of AI, utility companies can unlock unprecedented opportunities to optimize operations and enhance customer experiences.
The more personalized the experience, the more valued customers will feel. Our modern CIS solution, Smartflex, helps utilities provide unique customer and employee experiences by offering an extraordinary DCX platform.
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