customer experience

Gartner, a leader in IT research and consulting, annually provides a comprehensive analysis of technology markets and CIS software providers in its Market Guide for Utility Customer Information Systems. This report offers valuable analysis and recommendations to help utility companies find high-performance CIS providers, evaluating the value proposition, features, and growth of each provider.

Open International’s continuous update strategy offers its clients an estimated 75% savings in investment over 10 years compared to highly disruptive traditional technological upgrade processes. According to its CTO, Juan Corredor: “Release 49 of Smartflex V8 provides clients with capabilities to offer a more agile service to their users and make better decisions aimed at increasing the efficiency of their business processes.

Open International (Open), a leading software provider with over 35 years of experience, is proud to announce the launch of its new office in Spain. This expansion reflects Open’s commitment to the European market, supported by its success in competitive and highly regulated markets such as the United States, the Caribbean, Central, and South America.