At CS Week, Open Intelligence will host a series of activities aimed at immersing attendees in cutting-edge innovations shaping the US utilities sector. Attendees will have the opportunity to engage with Open’s team of experts and experience firsthand how Smartflex can revolutionize their operations.
Open Intelligence, a forefront software provider specializing in utility companies proudly participated in the American Public Power Association’s (APPA) Customer Connection Conference held on November 13th in San Antonio, Texas. The event brought together industry leaders and innovators to explore the latest advancements and strategies in the utility sector.
Nowadays, utilities need to think of new and efficient ways to improve their customer satisfaction. One way to do so is by improving both customer and employee experience.; this blend is known as “Total Experience”. Smartflex, Open’s next-generation CIS solution, is loaded with game-changing innovations aimed at providing utilities with technological tools that enable them to embrace a Total Experience approach.
The utility industry is witnessing a transformative revolution as advanced technologies continue to reshape its landscape. One such groundbreaking integration is the fusion of utility software’s with Artificial Intelligence (AI). By harnessing the power of AI, utility companies can unlock unprecedented opportunities to optimize operations and enhance customer experiences.
To reduce Non-Revenue Water (NRW) levels that can be caused by factors such as meter inaccuracy, leaks, or even theft, water utilities must have technological tools that allow them to have adequate control of their decisions through real-time data support. With Smartflex, a software solution that helps water companies face NRW challenges, these utilities will be able to achieve increased profits and greater cost-efficiency.
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Colombia: Carrera 103 No. 16-20
Cali, Valle 760031
Telephone: +57 602 331 9999
Spain: Paseo de Pereda, 16 Santander, Cantabria 39004
Telephone: +34 615 834 840
