Privacy Policy
Introduction
At Open Intelligence, we respect your privacy and are committed to protecting your personal data. This Privacy Policy applies to www.openintl.com and describes how we collect, use, and store your personal information and other information you provide on our website and related sites on social media. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
If you have questions or concerns regarding this statement, please contact [email protected]. If contacting us does not resolve your complaint, you may raise your complaint to [email protected].
Information We Collect
Through your interaction with and use of the site, Open may collect personal information, which is information that identifies or relates to an identifiable individual. This may include your name, physical address, telephone number, and email information. We also collect Other Information that does not reveal your specific identity, such as browser and device information, company information, and interaction data. You can opt out of providing Additional Information by not entering it when asked. Statistical or aggregated information does not directly identify a specific person but may be derived from personal information.
How We Use Your Information
Open does not distribute or share any customer personal information unless required by applicable law or necessary to protect our rights and comply with judicial proceedings. We use the information to contact customers and prospects, improve our services, and send information about promotions and events regarding Open or our partners. You can opt out of these communications by following the instructions at the bottom of each communication or by emailing [email protected].
Legal Basis for Processing
We process your data based on your explicit consent, which can be withdrawn at any time. Our processing also relies on legitimate interests for service improvement and marketing.
Data Sharing and Transfers
Open has referral relationships with third-party companies and individuals (“referral partners”) who refer their customers to Open. Open and a referral partner may share customer contact information and other information. Other third parties, such as content providers, may provide information on our website but are not permitted to collect any information, nor does Open share personally identifiable user information with these parties. We use a third-party platform host for forms on our site; they do not have access to the personal information submitted on our site. We reserve the right to disclose your information as required by law and when necessary to protect our rights or comply with legal processes. If Open is involved in a merger, acquisition, or sale of assets, you will be notified via email and/or a prominent notice on our website.
Your personal data may be transferred outside the European Economic Area (EEA). In such cases, we implement appropriate security measures, such as standard contractual clauses, to protect your data during these transfers.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Your Rights
You have the right to access, rectify, delete, and restrict the processing of your personal data. To exercise these rights, please contact us at [email protected]. You may ask Open to correct, update, discontinue the use of, or delete your information by emailing our customer support department at [email protected]. We will respond to your request within 30 labor days. We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Security Measures
The security of your Personal Information is very important to Open. We use physical, electronic, and administrative safeguards to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Open uses standard security protocols and mechanisms to protect the information we collect. If your personal information is acquired or reasonably believed to have been acquired by an unauthorized person, and applicable law requires notification, Open will notify you promptly.
Tracking Technologies and Cookies
Technologies such as cookies, beacons, tags, and scripts are used by Open and our providers (e.g., Google, LinkedIn, Twitter, Facebook), affiliates, or analytics/service providers (e.g., Google Analytics). These technologies are used to analyze trends, administer the site, track users’ movements, and gather demographic information. We may receive reports from these companies on an individual and aggregated basis.
Behavioral Advertising
We partner with a third party to display advertising on our site or manage our advertising on other sites. Our third-party partner may use cookies to gather information about your activities on this site and other sites to provide you advertising based on your interests. To opt-out, email [email protected].
Third-Party Links
Our website and online applications may contain links to other sites. Open is not responsible for the privacy practices or content of these sites. Customers and visitors must check the privacy policies of these other sites.
Customer Testimonials
We post customer testimonials/comments/reviews on our site, which may contain personal information. We obtain the customer’s consent before posting their name with their testimonial. To update or delete your testimonial, contact us at [email protected].
Changes to This Privacy Policy
If we change our privacy policy, we will post those changes to this statement, the home page, and other places we deem appropriate. We reserve the right to modify this privacy statement at any time. If we make material changes, we will notify you by email or by means of a notice on our home page.
Contact Information
For questions, concerns, or suggestions related to our Privacy Policy or practices:
Open Intelligence, USA:
13019 Mar Street, Coral Gables, FL 33156
Telephone: +1 305 265 0310
[email protected]
