PRESS ROOM
Open Intelligence Discusses Cutting-Edge AI Solutions for Utilities at APPA’s Customer Connection Conference
PR Newswire
NOV 16, 2022
Open Intelligence, a forefront software provider specializing in utility companies proudly participated in the American Public Power Association’s (APPA) Customer Connection Conference held on November 13th in San Antonio, Texas. The event brought together industry leaders and innovators to explore the latest advancements and strategies in the utility sector.Open Intelligence addressed the transformation of customer experience at FMEA’s Energy Connections Conference
PR Newswire
NOV 13, 2022
With the aim of highlighting advancements in the public utilities industry, where artificial intelligence (AI) has emerged as a crucial pillar in the pursuit of excellence, Open Intelligence led a presentation at the Florida Municipal Electric Association’s (FMEA) Energy Connections Conference held on November 8th in Orlando, Florida.Open Intelligence Set to Share AI Insights at APPA’s Customer Connections Conference
PR Newswire
NOV 08, 2022
Open Intelligence, a leading provider of innovative software solutions for utility companies, is pleased to announce its participation in the American Public Power Association’s (APPA) upcoming Customer Connections Conference. The event is scheduled to take place from November 12th to the 15th, 2023, in San Antonio, Texas.Tualatin Valley Water District boosts customer experience and simplifies bill payments with the help of Paymentus and Open Intelligence
PR Newswire
NOV 07, 2022
Tualatin Valley Water District (TVWD), one of the largest water utilities in Oregon, recently transitioned to cloud-based CIS solution, Open Smartflex, which integrated with leading electronic billing and payment processing provider, Paymentus. This change marks an important step in TVWD’s digital transformation journey, as it modernizes operations to deliver a superior customer experience to the community.Open Intelligence to Discuss Enhancing Utilities’ Total Experience at FMEA’s Energy Connections Conference
Utility Dive
NOV 07, 2022
Open Intelligence is proud to announce its participation in the Florida Municipal Electric Association’s (FMEA) Energy Connections Conference, taking place on November 7th and 8th, 2023, in Orlando, Florida. At this event, Open Intelligence will meet with industry professionals and shed light on how utilities can elevate their customer and user experience through the transformative use of generative AI tools.How Open Intelligence is tapping the digitization of LatAm utilities
BNamericas
Oct 27, 2022
Founded in 1987, Miami-based and Latin America-focused software firm Open Intelligence claims to be one of the top providers of software for utilities in the region.
The company reports having a presence in 19 countries and says it has around 42mn homes and businesses supported by its solutions, with customers including Veolia, América Móvil and Petroperú.
Open Intelligence returns to FMEA’s Energy Connections Conference to discuss how utilities can take their customer engagement strategies to the next level
Utility Dive
Oct 25, 2022
MIAMI — This year’s FMEA Energy Connections Conference and Trade Show will take place on November 2-3, 2022 in Orlando, FL, where industry experts will meet up for two days of discussions and presentations about the energy utility space. During the conference, Open Intelligence will talk about how utilities can incorporate advanced technologies to enhance their customer satisfaction.Open Intelligence launches brand revamp at 35th Anniversary
Utility Dive
Oct 20, 2022
MIAMI — Open Intelligence, a leading technology company in the market of software solutions for utilities and telecommunications companies, celebrated 35 years with the launch of its new brand image. This new visual identity, much cleaner and fresher, reflects the company’s core values: agility, flexibility, and innovation.Open Intelligence revealed how to strengthen your utility’s CX with Artificial Intelligence at the TPPA 2022 Annual Meeting
Utility Dive
Jul 27, 2022
MIAMI — The Texas Public Power Association Annual Meeting took place on July 25-27, 2022, in Austin, TX. This event gathered a wide range of energy industry professionals to share their knowledge and experiences related to the industry’s present and future challenges. During this conference, Open Intelligence brought in two speakers to discuss how utilities can leverage artificial intelligence (AI) to improve their customer experience (CX).Open Intelligence and Efigas will unveil their digital transformation story at the TMG Utility Forum
Utility Dive
Sep 29, 2021
MIAMI — The 2021 TMG Utility Forum will take place on October 12-13 on a virtual platform where industry experts will come together to discuss key topics in the utility industry such as: Data & Analytics, AI-enabled operations, Business Technology Optimization, and much more.
Efigas and Open Intelligence presented a digital transformation story at Cloud for Utilities Summit 2021
Utility Dive
Jul 30, 2021
MIAMI — Efigas, a Colombian gas company, together with its technology provider, Open Intelligence, shared their success story at the 2021 Digital + Cloud for Utilities Summit, discussing how they have been able to face the operational challenges arising from the pandemic, while also strengthening their customer service and billing operations with Smartflex’s cloud solution.
Efigas and Open Intelligence will present a customer service and billing transformation story at Cloud for Utilities Summit 2021
Utility Dive
Jul 23, 2021
MIAMI — The 2021 Digital + Cloud for Utilities Summit will take place on July 26-30, 2021 on a virtual platform. The virtual event will include a webinar where natural gas distribution company, Efigas, will share how they strengthened their customer service and billing operations with Smartflex’s cloud solution.
Petroperú will implement Smartflex on the cloud
Utility Dive
Jul 21, 2021
MIAMI — Petroperú, a state-owned company that delivers natural gas to the southern Peruvian region, will manage its business processes with Open Intelligence’s holistic CIS solution, Smartflex, under an IaaS model.
Open Intelligence’s newest version of its CIS solution includes MDM functionalities
Utility Dive
Jul 13, 2021
MIAMI — July 2020. As smart meters replace conventional meters, utilities face the challenge of receiving, cleaning, analyzing, and storing a large volume of meter data that increases exponentially over time.
Open Intelligence joins the Florida Municipal Electric Association in supporting the Florida public power community
Utility Dive
Jul 08, 2021
MIAMI — July 2021. Open Intelligence is proud to announce that they will be participating in the Florida Municipal Electric Association’s (FMEA)
Gasnorp has started its early operation in the Peruvian region of Piura with the support of Smartflex
Utility Dive
Jun 24, 2021
Promigas, one of the leading natural gas companies in Latin America, continues its leadership and expansion of natural gas supply in Peru.
Cloud for Utilities welcomes Open Intelligence as a platinum sponsor for the 2021 Digital + Cloud Summit
Cloud for utilities
Jun 18, 2021
Cloud for Utilities is proud to announce Open Intelligence as a platinum sponsor for the upcoming 2021 Digital + Cloud Summit, to be held July 26-30.
Open Intelligence and Paymentus are joining forces to deliver unique customer experiences for utilities
Utility Dive
Jun 15, 2021
Open and Paymentus will provide utilities with an out-of-the-box integration to deliver seamless experiences to their end users.
Artificial Intelligence: Open Intelligence’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Associtated Press News
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open Intelligence’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Market Watch
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open Intelligence’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Business Insider
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open Intelligence’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
Seeking Alpha
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Artificial Intelligence: Open Intelligence’s new approach to digitally transform utility and telecommunication services in the United States and Latin America
PRNewswire
Jun 08, 2021
Customer experience (CX) is a critical element for companies to be truly profitable and competitive. Utilities are no strangers to this reality and, consequently, are looking for technological solutions that allow them to face challenges related to customers’ ever-changing expectations.
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Smartflex
Utility Dive
Dec 02, 2020
Open Intelligence is pleased to announce that it has finalized an agreement with Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) to improve the customer experience, modernize operations, and deliver enhanced services.
Open Intelligence & IBM working to transform customer experience in the US utilities market
Utility Dive
Nov 06, 2020
Open Intelligence is pleased to announce that it has formed an alliance with IBM (NYSE: IBM) to accelerate the digital transformation of the customer experience in the Utility market.
Open will unveil its new holistic CIS at CS Week 2019
Seeking Alpha
Apr 03, 2019
Open is introducing a new holistic CIS solution which includes a broader range of integrated features to help utilities simplify their operations and provide enhanced customer experience.
