Industry articles

Operate efficiently and enhance your business capabilities with Open’s cloud offering

Forget about managing IT infrastructure in-house, with a professional cloud-based solution, companies can bring their focus back to business growth while cutting down on infrastructure and maintenance costs.

According to TMG Consulting, 66% of utilities surveyed are considering the implementation of a cloud-based Customer Information System (CIS)(1). Open, is ready to help any service provider looking to make the jump. Smartflex, is available on any cloud, with everything utilities need to streamline their operations and focus more on the continuous improvement of commercial and operational processes. Today, many utilities have already demonstrated the business case for cloud solutions and are now enjoying reduced costs and an enhanced ability to scale-up their operations.

Smartflex’s behavior in real-time.(2), Open Vital Signs (OVS), provides utilities timely information to improve decision-making within companies, keeping them one step ahead in the prevention of possible failures that may occur in the system and avoiding downtime associated costs. With customized dashboards and advanced metrics, OVS allows KPI management to streamline system performance.

Open’s SaaS offer also includes a tool to monitor Smartflex’s behavior in real-time[4]. Open Vital Signs (OVS) provides timely information to improve decision-making within companies, keeping them one step ahead in the prevention of possible failures that may occur in Smartflex’s operation in order to avoid costs associated with downtimes. With customized dashboards and advanced metrics, OVS allows the management of key indicators to streamline system performance.

In an age where cyber-attacks are a serious threat to commercial interests and national security, companies are naturally concerned with exposing themselves to this risk when they consider cloud solutions. With Open, businesses can feel safe as Smartflex is designed and operated with the utmost concern for cybersecurity. Open guarantees information integrity, blocking unauthorized accesses by deploying robust authentication and encryption mechanisms for cloud services.

Smartflex is ready to support utilities either on a public or private cloud with a solution that covers their entire business cycle. Open’s solution deployed on the cloud is backed by effective IT management that supports business growth, scalability, and profitability. By moving to the cloud, businesses can forget the hassle of having to update their systems and instead enjoy the benefits of a more resilient and cost-effective operation.

Let us show you how we can help you improve your company’s performance.

(1) TMG Consulting. (2018). Utility Industry Disruption: 5 Profound Trends Impacting IT Modernization Projects. http://www.csforms.org/Conference42/Workshop%20pdfs/TMG.pdf

(2) Software as a Service is one of the three models for cloud computing (SaaS).

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