BILLING ISSUES
ARE YOU HITTING ANY ROADBLOCKS WHEN BILLING YOUR CUSTOMERS?
Billing processes are a constant headache for service providers. No matter how large the batch is or how intricate the rates are, billing should always run smoothly.
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IMPACT
CIS solutions must succeed at one main thing: billing. Surprisingly, almost 60% of utility bills have errors.
Several solutions are just not up to the task of completing the process, especially when complex rate schemes and dynamic billing models come into play.
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IDEAL SOLUTION
Rely on solutions with powerful billing capabilities to assure the revenue of your company and the satisfaction of your customers.
VALUE
PROPOSITION
Smartflex’s billing engine helps you bill any kind of service precisely and efficiently. With high-level tools to help you configure processes, it brings you a robust and flexible technology prepared to support new and challenging billing practices while managing the complex services and rate plans emerging every day.
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Reduction enabled by Smartflex in claims related to billing adjustments and errors.
Billing excellence is our commitment: Smartflex has boosted performance and satisfaction indicators all across the board, supporting billing processes for companies with over 5 million customers including both traditional and non-traditional products and services.
+2.7 million energy customers
+2.5 million water customers
+1.2 million natural gas customers
+3.5 million customers of third-party services (including waste management and public lighting)
