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Gartner Market Guide for Utility CIS 2024

Open partners with Microsoft to provide secure cloud solutions

We are proud to announce a new alliance between Open and Microsoft which leverages the strengths of both companies to provide a range of secure cloud-based solutions for your business. There are now more reasons than ever to migrate to the cloud as not only a viable but a preferred option when looking to upgrade your billing processes,  improve field service efficiency or revolutionize your company with a fully-integrated CIS and Field Service solution.

Many companies are concerned about moving to the cloud, as the risk of malicious third parties attempting to access personal information is higher than ever. At Open, we take customer privacy and data security very seriously, which is why we chose to partner with Microsoft, a trusted company which shares our values and is committed to keeping your data as safe as possible.

You can have confidence that Microsoft’s cloud service, Microsoft Azure, will meet the requirements of industry regulators because its security claims are backed by comprehensive regulatory compliance.

“Microsoft is committed to the highest levels of trust, transparency, standards conformance, and regulatory compliance. Our broad suite of cloud products and services are all built from the ground up to address the most rigorous security and privacy demands of our customers.” (1)

Through our partnership with Microsoft, you can forget about building a new server room and instead enjoy the flexibility, security, and reliability of a professionally managed IT infrastructure. So take your pick of our world-class business solutions and transform your company with the confidence that your data is protected by the most secure cloud service in the market.

(1) https://www.microsoft.com/en-us/trustcenter/compliance/default.aspx

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Smartflex is a modern, comprehensive platform dedicated to energy, water, gas, and non-traditional utility products and services. It includes four built-in applications: a customer information system, a self-service portal, meter data management, and mobile workforce management. Smartflex’s natively integrated design supports all utility business needs and evolves synchronously, reducing costs and minimizing integration and upgrade efforts.

Smartflex enables digital transformation, fosters new business model creation, and simplifies daily operations and customer experience improvements through a rule-based design and predefined workflows.