As Open Intelligence makes its fourth appearance at CS Week, they’re bringing some excitement to the world of customer service with unique and exhilarating experiences. This year, Open will talk all about what makes utilities thrive and discuss how a modern and agile technology solution can help these companies go above and beyond their business goals.
During the event, Open will present its cloud CIS solution, Smartflex, which evolves continuously to transform utilities’ business processes and boost customer experience. This cognitive solution comes with the speed, flexibility, and agility needed to improve efficiency, reduce operational cost and respond quickly to regulations and market challenges. Of equal importance are cutting-edge Smartflex’s artificial intelligence capabilities which allow service providers to create personalized customer interactions and offer memorable customer journeys.
About Open’s participation in CS Week 2022, Hernando Parrott, North America President of Open, commented, “Every year we get excited to come back to CS Week to see old and new faces and learn all about the future of the utility industry. We encourage all utilities to visit our booth to share ideas about where the industry is headed, the role that technology is playing in the market, and discuss how we can support service providers to surpass their business needs. We’re also bringing along some fun games where you’ll get the chance to win travel packages to the NASCAR Cup Series Finale for you and a friend! We can’t wait to see you all at booth #806!!”
