INSIGHTS
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Industry articles
Utilities Evolution – Déjà vu
Energy, gas and water service providers are currently facing challenges similar to what telecommunications companies encountered several decades ago, ranging
October 2017
Industry articles
The critical role of field service in improving the customer experience
Customer experience has become a cornerstone of business performance due to the high cost of customer churn; with field service
August 2017
Industry articles
Prepaid Energy: A growing commercial alternative that is here to stay
Prepaid services in the electric utility industry have experienced a boom in recent years, driven by both the evolving demands
May 2017
Industry articles
Non-revenue water management, the challenge facing water and sewage companies
In an effort to increase earnings and achieve greater cost-efficiency, water and sewage companies must confront the critical task of
April 2017
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