INSIGHTS
Be up to date with our most relevant posts and articles in a single place

Are the CIS and the CRM a strategic business pairing?
Utilities are looking for a CRM system as the base of their CX strategy, and a CIS system that enables

3 initiatives to boost energy efficiency in the customer era
Utility companies should evolve their business models and take the proper initiatives to achieve energy efficiency.

How effective communication with customers can save energy and money
Utilities also can pleasantly surprise their users by presenting them with unexpected but valuable information.

Seven things to think about before deploying cloud services
Utilities often face the problem of deciding whether their new CIS should be deployed on-premise or on cloud services.

The financial perspective of utilities’ cloud agreements
Cloud services imply a fundamental change in the accounting model, as utilities do not have to invest in hardware or

Empowering your business on any cloud with Smartflex
Smartflex, a cutting-edge holistic CIS solution designed to naturally run on-premise or in the utility’s preferred cloud, either public or