INSIGHTS
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The financial perspective of utilities’ cloud agreements
Cloud services imply a fundamental change in the accounting model, as utilities do not have to invest in hardware or
Empowering your business on any cloud with Smartflex
Smartflex, a cutting-edge holistic CIS solution designed to naturally run on-premise or in the utility’s preferred cloud, either public or
Smartflex, a CIS with a unique holistic approach
With Smartflex, utilities rely on a powerful configuration tool to model any pioneering product and service to meet market needs.
Focus on what matters: the most important moments in a utility customers’ journey
Utilities must pay special attention to a set of crucial moments related to customer-facing processes to deliver the best experience.
Mind your business! Utilities are not Amazon.com
Having a panoramic view of the utility business is crucial to identifying the key processes, parties, and technologies involved in
Create an excellent customer journey using a holistic solution
Having a system capable of supporting the key processes and activities of the customer lifecycle is vital to deliver the
