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Transforming Utilities’ Customer Service: The Power of Integrating Smartflex with ChatGPT
The utility industry is witnessing a transformative revolution as advanced technologies continue to reshape its landscape. One such groundbreaking integration

Discover Smartflex’s DCX Platform
The more personalized the experience, the more valued customers will feel. Our modern CIS solution, Smartflex, helps utilities provide unique

Empower your CX & EX strategies with Smartflex’s DCX Platform
Customers and employees expect more from their service providers and employers. From a customer’s perspective, they want a trusted ally

Open unveils two game-changing innovations in their cloud CIS: an embedded digital assistance tool and a ChatGPT integration, at CS Week 2023
Open Intelligence, returned to the event once again with the introduction of its latest innovations, Polaris and ChatGPT, which integrate

Adopting multiple systems is a thing of the past, a holistic solution is the future
When Utility companies decide to adopt multiple systems, they can often face challenges with their business operations.

5 Problems Utilities Deal With When Adopting Multiple Systems
In many industries, companies use a variety of technological solutions to optimize their operations and meet their objectives.