INSIGHTS
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6 ways to give your customers more with Open’s enhanced customer care module
Open has listened to the needs of the industry and developed a new customer care module which gives companies the
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Customer Service Center: three ways to enhance it
Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in
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CIO Review selected Open in the 20 most promising utilities providers 2018
This ranking of Utilities solution providers 2018 highlights the innovation- leading companies that help utilities to face the challenges of
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California’s Interconnection Rule 21: Where to next?
Interconnection Rule 21 it’s running in California, and the SWIG has already publicly released recommendations for the next two phases.
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Smart Water: Getting your customers engaged in water conservation
Utilities must leverage customer relationships and the latest technology to encourage water conservation on their networks.
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Digital Transformation Whitepaper
Digital Transformation has driven telecommunication companies to implement technologies which allow them to compete against digital native companies.