INSIGHTS
Be up to date with our most relevant posts and articles in a single place
Virtual Personal Assistants
Virtual Personal Assistants are positioning themselves as a key and innovative tool to support commercial, administrative and operative tasks.
6 ways to give your customers more with Open’s enhanced customer care module
Open has listened to the needs of the industry and developed a new customer care module which gives companies the
Customer Service Center: three ways to enhance it
Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in
CIO Review selected Open in the 20 most promising utilities providers 2018
This ranking of Utilities solution providers 2018 highlights the innovation- leading companies that help utilities to face the challenges of
California’s Interconnection Rule 21: Where to next?
Interconnection Rule 21 it’s running in California, and the SWIG has already publicly released recommendations for the next two phases.
Smart Water: Getting your customers engaged in water conservation
Utilities must leverage customer relationships and the latest technology to encourage water conservation on their networks.
