INSIGHTS
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What you need to know about the FCC’s Connect America Fund Phase 2 Auction
Phase two of the Connect America Fund (better known as CAF-II) will release the vital federal funding required to improve

Are you ready to expand into the communications sector?
As a utility and Communications Service Provider (CSP), you need a strong CIS solution which brings the two business arms

Virtual Personal Assistants
Virtual Personal Assistants are positioning themselves as a key and innovative tool to support commercial, administrative and operative tasks.

6 ways to give your customers more with Open’s enhanced customer care module
Open has listened to the needs of the industry and developed a new customer care module which gives companies the

Customer Service Center: three ways to enhance it
Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in

CIO Review selected Open in the 20 most promising utilities providers 2018
This ranking of Utilities solution providers 2018 highlights the innovation- leading companies that help utilities to face the challenges of