INSIGHTS
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Connect to your customers digitally with Smartflex
Companies that provide robust self-service portals empower their clients with 24/7 access to all the information they need about their
Measurable, agile and reliable, that鈥檚 Open鈥檚 new SMART methodology
SMART methodology is the perfect mix between planning, effort estimation, constant customer communication and flexibility in project decision making..
The agile manifesto as the pillar of the hybrid model
The agile manifesto was born to improve project management, proposing a shift in the way to respond to customer needs
Complex Billing Whitepaper
Tame complex billing requirements identifying the main utility industry challenges. Download the Complex Billing Whitepaper to learn more.
The Hybrid model: a perfect mix of traditional and agile methodologies
Traditional and agile methodologies are not in line with the reality of running of successful business, making the hybrid model
Discover the new way to understand customers at every stage of the business cycle
Customer centricity requires a specialized strategy when applied to utilities due to the unique nature of operations and customer behavior.
