INSIGHTS
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Prepare for the era of electric mobility
Utilities are implementing powerful strategies that encompass extensive charging infrastructure to face the electric vehicle era.
Empower your customers with Smartflex
Portals focus on empowering customers so they can manage their services on their own, and as a result, improve their
Facing the challenges of COVID-19 with Smartflex
During these difficult times caused by the widespread outbreak of COVID-19, utilities are stepping up their role to help society
The role of utilities during the COVID-19 pandemic
Service providers are crucial during these difficult times as these organizations are the backbone of our modern lifestyle.
How disruptive events affect utilities’ operations?
When highly disruptive events happen on a global scale, they can have a significant effect on people’s routines and companies’
Enhance customer satisfaction by empowering service representatives
Utilities must empower their CSR technology and decision-making autonomy, to improve the customer journey.
