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Industry articles
One step ahead to prevent customers’ payment risk
Utilities can deliver a superior omnichannel Customer Experience (CX) by offering customers personalized payment relief plans.
News
Gasnorp has started its early operation in the Peruvian region of Piura with the support of Smartflex
Gasnorp, a subsidiary of Promigas, undertook the challenge of deploying its distribution operations in the provinces of Piura, Talara, Sullana,
News
Open Intelligence and Paymentus are joining forces to deliver unique customer experiences for utilities
This dynamic duo is working together to improve the way customers interact with their utilities and facilitate the way they
Industry articles
Improving Customer Service with Intelligent Routing
Service Requests – Self-service and Digital Channels – Scheduling – Resource Planning – Uberization – Service Granted – Magnificent Service
