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Transform complexity into simplicity!
Gartner Market Guide for Utility CIS 2024

Good Day or Bad Day – Chapter 3 | Workforce Management

Good Day or Bad Day a short story depicting the life of an everyday workforce management team showing life without and then with Smartflex CIS.

Define and manage activities for the different type of work orders and execute them easily with mobile devices. Control installations, preventive, corrective maintenance, fraud detection and inspections. Automate your dispatch by balancing work schedules, taking into account priorities, availability, and crew and contractor expertise, using advanced route optimization.

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YOUR BUSINESS, EMPOWERED

Smartflex is a modern, comprehensive platform dedicated to energy, water, gas, and non-traditional utility products and services. It includes four built-in applications: a customer information system, a self-service portal, meter data management, and mobile workforce management. Smartflex’s natively integrated design supports all utility business needs and evolves synchronously, reducing costs and minimizing integration and upgrade efforts.

Smartflex enables digital transformation, fosters new business model creation, and simplifies daily operations and customer experience improvements through a rule-based design and predefined workflows.