Enhancing Customer Experience from the Inside Out – PDF

Smartflex is a modern, comprehensive platform dedicated to energy, water, gas, and non-traditional utility products and services. It includes four built-in applications: a customer information system, a self-service portal, meter data management, and mobile workforce management. Smartflex’s natively integrated design supports all utility business needs and evolves synchronously, reducing costs and minimizing integration and upgrade efforts.

Smartflex enables digital transformation, fosters new business model creation, and simplifies daily operations and customer experience improvements through a rule-based design and predefined workflows.