The Cloud for Utilities Summit is a specialized event where utility companies, IT providers, and other industry players come together to discuss a unique variety of ideas, technologies, and trends that are driving the industry into the new digital world. The Summit creates a perfect environment to make strong connections and discuss the utility industry transformation. Considering the market evolution, Open Intelligence will be at the show ready to share its experience of supporting more than 4.6 million customers running on the cloud with Smartflex, a cutting–edge holistic CIS solution that supports end-to-end customer operations for smart utilities.
Smartflex is designed to empower companies to offer exceptional customer experience and simplify their operations. It is a next-generation CIS that goes beyond meter-to-cash, including features like Customer Relationship Management (CRM), Meter Data Management (MDM), Workforce Management (WFM), and analytics. This solution can be implemented on-premise or deployed on the cloud. It promotes the digital transformation of utility companies with modern technology that supports all mission-critical processes, including the most challenging hurdles faced in the industry such as deploying new paradigms, prosumer billing relationships, multi-channel customer engagement, effective management of interval data and more.
With Smartflex Cloud Services, utilities can run their business smoothly with a lower long-term TCO for IT systems and focus on their core business with the peace of mind that software support, updating, infrastructure maintenance, network security, and data availability will be handled by domain experts in a predictable and reliable manner. Moreover, utilities are not restricted to upload their data to any specific cloud provider; instead, Smartflex Cloud Services allows you to choose the cloud that best suits your company’s needs.
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