OUTDATED
SYSTEM SUPPORT

ARE YOU TACKLING THE PROBLEMS DUE TO AGING WORKFORCE?

The difficulty of finding experts to support outdated technologies and the high costs of maintaining obsolete solutions are increasingly concerning for service providers.

/1

/2

IMPACT

According to TMG Consulting, retirees are leaving utilities with significant gaps in their ability to support legacy systems. This high dependence on an aging workforce constitutes a significant risk for service providers, which must focus on seizing business opportunities and innovating products and services instead of worrying about IT support.

/3

IDEAL SOLUTION

Reduce dependency on support experts and customization services with a solution that is easy to use and includes simple tools to expand its functional scope.

Multi-layered architecture

Functional scope enlargement tools

Configuration autonomy

Ease of implementation and support

Modern holistic solution

VALUE
PROPOSITION

Smartflex gives you the autonomy to configure and expand its functional scope through a multi-layered architecture which, together with natively integrated tools, grants you independence, agility, flexibility and ease of maintenance for the solution. Likewise, it allows you to enlarge the scope of the solution and helps you implement new functionalities anytime on your own, adjusting them to your operation and all its processes while avoiding software development costs. This way, you can become a market leader instead of a technical expert, mitigating the risk of backing operations with inefficient and obsolete systems that are not cost-effective.

Smartflex has been designed with a conceptual structure that allows delimiting the components and functionalities comprising the solution’s core, separating them from the components that are included as industry and line of business data, and from those that can be autonomously defined to support exclusive scenarios and processes of the company.