INSIGHTS
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Switching to a Cutting-Edge Platform to Solve Modern Challenges
Many utilities currently have a Customer Information System (CIS) that has adequately met their past needs but now falls short
Utilities are reducing response times to customer requests by up to 48% with Artificial Intelligence (AI)
AI, with its transformative potential, has captivated the utilities sector, positioning itself as a key tool for driving evolution amid
Breaking free from rebranded robust but rigid systems: Choose a Modern and Complete CIS to grow with
Utilities are at a technological crossroads, often burdened by outdated systems and technologies that restrain their ability to adapt to
Transforming the Utility Environment with AI
Utilities are exploring how AI can revolutionize various processes in their operations, from infrastructure inspection and customer engagement to regulatory
CS Week 2024 Recap
We participated in CS Week’s 48th annual conference held in Fort Worth, TX, where we engaged with key industry players
Smartflex’s CIS + Mobile Workforce Management: A Game-Changer for Utilities
Smartflex’s MWM layer empowers utilities with a comprehensive toolkit, optimizing communication, operations, and customer service. Our tailored solution integrates intelligent
