INSIGHTS
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Utilities Evolution – Déjà vu
Energy, gas and water service providers are currently facing challenges similar to what telecommunications companies encountered several decades ago, ranging
Social CRM Whitepaper
Social CRM has become an alternative to enrich customer experience and increase companies’ income…
Cloud computing Whitepaper
Cloud Computing has positioned itself as a key technology for the efficient use of the technological infrastructure and the reduction
The critical role of field service in improving the customer experience
Customer experience has become a cornerstone of business performance due to the high cost of customer churn; with field service
ENERGUATE, completed its digital transformation with Smartflex
ENERGUATE, a subsidiary of IC Power and one of the largest electricity distribution companies in Central America, completed its digital
Open launches Smartflex version 7.08.22 with new features to strengthen the telecommunication and utilities industries
Thriving to increase the efficiency of their clients and incorporate the latest standards of the industry, OPEN launches Release 22
