INSIGHTS
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Cybersecurity for Utilities
Utilities must protect themselves with a comprehensive cybersecurity strategy focused not only on prevention but also on detection and emergency
What you need to know about the FCC’s Connect America Fund Phase 2 Auction
Phase two of the Connect America Fund (better known as CAF-II) will release the vital federal funding required to improve
Are you ready to expand into the communications sector?
As a utility and Communications Service Provider (CSP), you need a strong CIS solution which brings the two business arms
Virtual Personal Assistants
Virtual Personal Assistants are positioning themselves as a key and innovative tool to support commercial, administrative and operative tasks.
6 ways to give your customers more with Open’s enhanced customer care module
Open has listened to the needs of the industry and developed a new customer care module which gives companies the
Customer Service Center: three ways to enhance it
Utility customers are constantly increasing their expectations as other industries set the bar for customer service by steaming ahead in
