INSIGHTS
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Smartflex, a CIS with a unique holistic approach
With Smartflex, utilities rely on a powerful configuration tool to model any pioneering product and service to meet market needs.
Focus on what matters: the most important moments in a utility customers’ journey
Utilities must pay special attention to a set of crucial moments related to customer-facing processes to deliver the best experience.
Utilities and telecommunication companies, key players to keep the world running during the COVID-19 era
Today, amid an emergency generated by COVID-19, the role of service providers and telecommunications takes on a different meaning.
Mind your business! Utilities are not Amazon.com
Having a panoramic view of the utility business is crucial to identifying the key processes, parties, and technologies involved in
Create an excellent customer journey using a holistic solution
Having a system capable of supporting the key processes and activities of the customer lifecycle is vital to deliver the
Open’s commitment to our customers and our people during COVID-19 situation
At Open, our highest priority is to protect the well-being of our employees, customers, partners, and suppliers. COVID-19.
