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Industry articles
Bimodal: two work styles and one business success strategy
Market requirements and the accelerated pace of technological advancements have led organizations to incorporate bimodal practices into their processes.
Holistic CIS
Better together: a seamless combination of CSS and CIS to empower utility customers
Customer Self-Service (CSS) portals have become critical for utilities’ efforts to deliver an outstanding Customer Experience (CX).
Whitepapers
Electric Vehicles
Self-service Portals Whitepaper
How utilities’ self-service portals came to be what they are today?
Holistic CIS
Taking customer experience to the next level with Smartflex’s self-service portal
Smartflex’s self-service portal gives utility customers total control of their relationship and improving their overall experience with the company.
News
Tualatin Valley Water District (TVWD) and Clean Water Services (CWS) undertake their digital transformation with Smartflex
The implementation of Open’s cloud-based solution will enable Tualatin Valley Water District and Clean Water Services to focus on their
