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Whitepapers
Demystifying AI for the utility industry Whitepaper
The development of Artificial Intelligence (AI) has led people and companies to believe in myths which affect the implementation of
March 2021
Whitepapers
Cloud-first Mindset Whitepaper
The cloud offers utilities an abundance of benefits and opportunities to reduce IT costs and take a step towards innovation.
January 2021
Industry articles
Bimodal: two work styles and one business success strategy
Market requirements and the accelerated pace of technological advancements have led organizations to incorporate bimodal practices into their processes.
January 2021
Holistic CIS
Better together: a seamless combination of CSS and CIS to empower utility customers
Customer Self-Service (CSS) portals have become critical for utilities’ efforts to deliver an outstanding Customer Experience (CX).
January 2021
Whitepapers
January 2021
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