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Gartner Market Guide for Utility CIS 2024

5 tips on how to choose the right CIS to enable smart metering

5 Tips On How To Choose The Right CIS to Enable Smart Metering

Tip #1:

Look for a CIS solution that includes an AMI Gateway and make sure that it is technology-agnostic as not to limit the range of vendors you can work with for the deployment.

Tip #2:

Search for a next-generation CIS with validating, estimating, and editing capabilities that can handle metering exceptions for large volumes of data.

Tip #3:

Look for a CIS that effectively integrates metering and billing processes to promptly detect errors and avoid customer claims.

Tip #4:

Consider a CIS which includes self-service portals and apps with dashboards and analytics that let customers monitor their usage and change their behavior to reduce their bill.

Tip #5:

To make sure you get the most out of your AMI deployment, focus on finding a CIS that can turn massive meter data into actionable information with data analytics.

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Smartflex is a modern, comprehensive platform dedicated to energy, water, gas, and non-traditional utility products and services. It includes four built-in applications: a customer information system, a self-service portal, meter data management, and mobile workforce management. Smartflex’s natively integrated design supports all utility business needs and evolves synchronously, reducing costs and minimizing integration and upgrade efforts.

Smartflex enables digital transformation, fosters new business model creation, and simplifies daily operations and customer experience improvements through a rule-based design and predefined workflows.