UTILITY CHALLENGES
Open’s solutions have allowed our clients to stay on top of their biggest industry challenges by giving them the agility to act on current-day and future obstacles.
We believe that through truly innovative technology, we can help simplify the way service providers operate, create value, and increase customer satisfaction. Below we have selected some of the biggest challenges that utilities face every day.
Can your software scale up as much as you need to grow?
Having a modern solution that enables the transformation of business practices and the introduction of new services is decisive for smart service providers
Can your legacy system tackle tomorrow’s challenges?
Digital transformation is a reality for service providers and they must address it by adapting their operations and processes to the cutting-edge technologies in the market
How good are you in anticipating revenue loss?
Service providers are having trouble controlling and securing revenue-generating processes
Are you hitting any roadblocks when billing your customers?
Billing processes are a constant headache for service providers. No matter how large the batch is or how intricate the rates are, billing should always run smoothly
Are your field crews having problems with their daily activities, and are therefore not being able to guarantee the best customer experience?
To improve operational efficiency and get high levels of customer satisfaction, service providers must modernize their workforce with the latest technologies and processes
Have you considered non utility services to stay afloat?
Service providers must anticipate changing industry paradigms to stay sustainable and profitable in a world of distributed generation
Are you prepared to bill emerging rate schemes?
With the emergence of complex market structures, new billing models and dynamic rate schemes, solutions with powerful billing capabilities are required
Are you tackling the problems due to aging workforce?
The difficulty of finding experts to support outdated technologies and the high costs of maintaining obsolete solutions are increasingly concerning for service providers
Are you taking advantage of all the benefits provided by the Cloud?
Service providers must look for new ways to support their operations with an agile and reliable technology which also reduces costs
Is your company flexible enough?
Smart service providers must have the ability to extend the functional scope of the solution to quickly respond to modern business needs
Are you keeping up with your customer's needs?
Meeting Customer Expectations is the main challenge for service providers looking to become customer-centric businesses
How complex is your IT Ecosystem?
Avoiding painful integrations has let service providers to need a single system that supports the whole business cycle at blistering speeds in order to excel in the new digital world
Let us show you how we can help improve your company's performance
Your business, Empowered
USA:
5966 South Dixie Highway, Suite 300 Miami, FL 33143
Telephone: +1 305 265 0310
COLOMBIA:
Cali: Carrera 103 No. 16-20
Telephone: +572 – 331 9999
Fax: +572 – 331 9911